Advance Tickets
Guests can purchase tickets to upcoming Lake Elsinore Storm home games in a number of ways:
1) Internet: www.stormbaseball.com
2) By Phone: 951-245-4487
3) In Person: 500 Diamond Drive, Lake Elsinore, CA 92530
Non-Game Days:
Monday - Friday 9:00am - 5:00pm
Game Days:
Monday - Friday 9:00am - End of Game
Saturday & Sunday 10:00am - End of Game
Alcohol Sales
California liquor regulations prohibit guests from bringing any alcohol into The Diamond. Alcohol may not be removed from the ballpark at any time. Guests who appear to be under the age of 30 will be required to show proper identification. Guests will be limited to two alcoholic beverages per transaction. All sales of alcoholic beverages cease at the end of the 7th inning. The Storm reserve the right to refuse or discontinue service of alcoholic beverages at any time.
Animals
Only certified service animals or service animals in training are allowed at The Diamond. All other animals are prohibited.
ATM Locations
For your convenience, a Guaranty Bank ATM is located on the concourse behind section 105.
Autographs
Fans are welcome to attempt to obtain autographs prior to and following home games. There are several areas near the playing field that may facilitate obtaining autographs. When seeking an autograph outside your designated seating assignment, you may be asked to return to your ticketed seat. The players and coaches are prohibited from signing autographs during the game.
Bag Search
All bags and personal items are subject to search upon entrance into The Diamond. Any confiscated items must either be discarded or returned to a vehicle. The Storm is not responsible for any prohibited items left at the gates.
Banners and Signs
The Storm request that banners and signs not be placed in the direct sight lines of the batter or the other guests. Signs and banners may not be hung over the railings or disrupt the game in play at any time. The content of the banner may not be political, commercial or obscene in nature. The Lake Elsinore Storm reserve the right and have sole discretion to permit or remove any sign or banner from the ballpark at any time.
Batting Practice
Storm is not open to the general public.
Birthday Packages
The Lake Elsinore Storm offer the custom birthday packages for children of all ages. Make a long lasting memory with Thunder and the Storm. Call 951-245-4487 for more information.
Bottles/Outside Beverages
No outside food or beverage may be brought into The Diamond. Exceptions include: One 20oz bottle of water per person, baby formula or liquids that are required for medical reasons. Please alert the security staff of any liquids into the stadium upon arrival.
Broadcasting
The 2009 season of Storm baseball is broadcast on CASH 1700AM. A link on the website allows for fans to listen online as well. Catch Sean McCall as he delivers the exciting play-by-play for every Storm game.
Cameras and Camcorders
Guests of The Diamond are allowed to bring in still cameras as well as video cameras for personal use only. Those wishing to use tripods or other video equipment are asked to contact a Lake Elsinore staff member for assistance. When using cameras or camcorders, please be courteous and not obstruct the views of other guests. Any video or photography of The Diamond or Storm players and coaches cannot be used commercially without written permission from the San Diego Padres.
Children Age Restrictions
Children three years of age and under are allowed to enter The Diamond without a ticket, but must be lap held and not occupy an additional seat. Children over the age of four must have a ticket for entrance.
Community Relations
The Storm players and front office are visible and caring members of the community. Thunder, the Storm mascot, makes hundreds of appearances to promote literacy with the Reading for Rewards and Summer Reading Program. The organization often makes donations in support of local fund raising efforts. Donation requests should be done in writing and faxed or mailed to the Storm front office. From the months of April thru September, player appearances can be arranged as well. All donation and appearance requests must be made no less than two weeks prior to the event.
Concessions
The Diamond has several fixed and portable concession stands offering the standard ballpark fare of hamburgers, hot dogs, peanuts and cracker jacks. The Diamond Club is a full-service restaurant with a wide variety of options that can be enjoyed at a table inside or a to go order to enjoy in the stands.
Credit Card Policies
Visa, Mastercard, American Express and Discover are all accepted forms of payment for ticketing, food and retail purchases. A valid ID is required for all credit card purchases.
Credentials
Any member of the media wishing to obtain credentials to a game must submit a written request on company letter head. Requests should be made 48 hours prior to game. For more information contact the Storm Office at 951-245-4487.
Disabled Guests
Parking for disabled guests is available in both parking lot A and B. All vehicles wishing to park in handicapped spaces must display proper license plates or placards. The cost for parking is $5. Disabled seating is available behind home plate, the first base line and the third base line. Contact the Storm Ticket Office for more information regarding handicapped accessible seating.
Employment Opportunities
To apply for a season position with the Lake Elsinore Storm, an application can be picked up at the Storm Front Office, Monday through Friday 9am to 5pm. Internships and full-time positions are posted on Teamworkonline.com.
Exit/Re-Entry
Guests wishing to leave The Diamond but planning to return during the same game must have their ticket and hand stamped at the gate prior to exiting. No alcohol is permitted upon exiting.
Fan Mail
Mail for the Lake Elsinore Storm players and personnel can be sent to:
Lake Elsinore Storm
Attn: Player or personnel
P.O. Box 535
Lake Elsinore, CA 92531
Please be advised that items sent through the mail to be signed are done so at your own risk. The Storm are not responsible for items not signed or returned to the sender.
Promotional Items
Promotional items are distributed to guests who meet specific promotions requirements such as age limit or for the first pre-determined number of fans through the gate. Promotional items are not available to pick up prior to gates opening. Promotional items are given on a per-person, not per-ticket, basis. For a complete list of promotional items call the Storm front office at 951-245-4487 or look on the promotional schedule online here.
Rain Check
If a regular season game is not played, your ticket stub may be exchanged, subject to availability, for a ticket of equal or lesser value, good at any Lake Elsinore Storm regular season home game excluding exhibition games or Independence Day celebrations.
Scoreboard Message
Personalized birthday or other celebratory messages can be displayed on the video board in left field for a small donation to a local Lake Elsinore Charity. Guests should visit the Thunder Staffing Information Booth upon arrival to the ballpark. The Storm do not guarantee all messages will be displayed.
Season Tickets
Full season tickets offer you the best seats - of your choice - for all 70 home games. With discounted prices, unused ticket exchanges and guaranteed giveaways, you can't lose! Mini Plan packages beginning at seven games are also available. Contact the Storm front office at 951-245-4487 for more information.
Smoking Policy
The Diamond is a smoke-free facility. Guests who wish to smoke while at The Diamond are required to utilize the designated smoking areas located outside of the gates.
Solicitation and Distribution of Literature
Guests are prohibited from disturbing banners, booklets, business cards, commercial advertising, flyers, folders, handbills, leaflets, notice, pamphlets, or any other written or printed materials without permission from the Lake Elsinore Storm. In addition, the Storm prohibit the placing of any of the above listed items on the windshields of parked vehicles.
Suite Rentals
Suites are available to rent on a full-season basis. For availability of suites for the upcoming season, contact the Storm front office at 951-245-4487.
Ticket Delivery Options
1) Print at Home
Guests receive a separate e-mail containing their print at home tickets. However, if their system has a spam blocker enabled, the attachment may be blocked. Guests must have Adobe Acrobat software (free online) to use this option.
2) Will Call
Tickets may be picked up at any open ticket window during normal business hours. Guests should bring a photo ID when picking up tickets at will call.
3) Mail
Tickets ordered over the phone at least one week prior will be mailed first class.
Tours
The Diamond offers guided tours for groups wishing for a behind the scenes look of the stadium. For more information contact the Community Relations department.
Umbrellas
Umbrellas are not permitted inside the ballpark unless rain would be in the forecast.
Water Bottles
GOne 20 oz sealed bottled of water is allowed per person. No other outside food or beverage is allowed through the gates.
|
